Mexstays Lumina is a temporary lodging company that is changing the hospitality experience in Latin America. It was founded by Freddy Dom\u00ednguez, an economist and entrepreneur with deep experience in operations and payroll, together with Santiago de la Vega, a finance specialist. From day one, they understood something very practical: technology and operational order were not nice extras. They were the floor the whole business stood on. Today, the company operates in nine cities across three countries, including Mexico and the United States, especially California. Its model brings together professional property management, a smoother digital experience, and an operation built to grow across different markets without losing visibility or control. In hospitality, guests notice the little things. Clean rooms. Fast answers. No strange surprises. To make that happen again and again, the inside of the business also has to work well. With more than 400 employees in different locations, admin needed a system that could keep up without turning into a suitcase that refuses to close.<\/span><\/p>\n From the first stages of growth, the leadership team knew that scaling without a strong admin base would create problems later. Payroll was not only about getting numbers right. It also meant managing employee records, IMSS movements, compliance, and constant workforce changes. Working across several cities and countries made everything more layered. Registrations, terminations, salary changes, and legal requirements had to be handled with order and consistency. Using scattered systems or tools that did not talk to each other was not going to work for long.<\/span><\/p>\n In Mexico, IMSS compliance needs a lot of precision. One mistake can bring fines, surcharges, or wasted time that nobody has lying around in a drawer. For a company preparing to grow quickly, payroll could not become the slow line at reception. It had to be clear, controlled, and ready to grow with the business. The goal was simple from the start: build payroll infrastructure that could scale without losing visibility or making the team chase information like a lost room key.<\/span><\/p>\n Mexstays Lumina did not wait for the problem to become a giant snowball. The decision was proactive. The company implemented Runa from the beginning of its operations, which helped centralize employee information, automate payroll calculations, and manage IMSS movements from one platform. That meant less dependence on outside systems and fewer manual steps. Payroll disbursements became more standard and automatic, reducing admin work and removing repetitive tasks that usually eat time quietly, like a snack thief in the office kitchen.<\/span><\/p>\n The idea was simple. If the business was built to scale, payroll had to scale too. Automation helped Mexstays Lumina keep growing without growing the admin workload at the same speed. The employee self service portal also helped by giving employees direct access to their information. That made things clearer, reduced repeated questions, and gave everyone better visibility during each payroll cycle.<\/span><\/p>\n As the company expanded across several cities and countries, Runa became a steady base for the operation. The platform helps Mexstays Lumina manage payroll in one place, handle IMSS movements more efficiently, and process payroll disbursements quickly and securely. In hospitality, things move fast. Teams are active, guests need attention, and the operation cannot pause because payroll is having a bad day. By reducing the time needed to manage payroll, the company has been able to put more energy into growth, property management, and improving the guest experience. The value is not only speed. Knowing that labor and tax obligations are being handled correctly also reduces risk and gives the company a stronger structure as it grows internationally. As Freddy Dom\u00ednguez explains, \u201cAfter 15 years of experience in payroll and having seen multiple tax and technological changes, I can say that Runa is software that is as useful as it is current, as simple as it is complete. Without a doubt, we recommend it.\u201d<\/span><\/p>\n One of the biggest reasons was the ability to manage IMSS movements directly from the platform. For a company with constant workforce activity, that was not just a nice feature. It was a real operational need. The simple interface also made adoption easier across the company. Growing businesses do not always have huge admin teams, so the tools they use need to be powerful without feeling like a control panel for a spaceship. Runa brought automation, compliance support, and daily simplicity together in one place.<\/span><\/p>\n For Mexstays Lumina, Runa became more than software. It became a partner for growth. Payroll is not just admin for them. It is part of the structure that supports expansion, better operations, and long term growth. In hospitality, execution and reputation matter every day. A reliable payroll process helps the company stay steady behind the scenes, so the guest experience can stay strong at the front.<\/span><\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" About Mextays Lumina Mexstays Lumina is a temporary lodging company that is changing the hospitality experience in Latin America. It was founded by Freddy Dom\u00ednguez, an economist and entrepreneur with deep experience in operations and payroll, together with Santiago de la Vega, a finance specialist. From day one, they understood something very practical: technology and […]<\/p>\n","protected":false},"featured_media":1120696,"template":"","pais":[2398,2560],"tamano":[2432],"industria":[2999],"class_list":["post-1120694","clientes","type-clientes","status-publish","has-post-thumbnail","hentry","tamano-2432","industria-hospitalidad"],"acf":[],"yoast_head":"\nWhat challenges were they facing with payroll?<\/b><\/h2>\n
How did they solve this challenge?<\/b><\/h2>\n
How has Runa helped them during their growth?<\/b><\/h2>\n
Why did they choose Runa?<\/b><\/h2>\n