Arcus is a leading platform within the fintech-as-a-service model. Its value proposition focuses on making it easier for companies, whether fintechs, banks, or retailers, to launch financial products and services without needing to build all the infrastructure from scratch. This includes everything from bill payments and mobile top ups to transfers, cash operations, and financial management through apps, websites, wallets, and physical locations.<\/span><\/p>\n The company started with a very specific mission: facilitating cross border payments for migrants. Over time, however, Arcus evolved into something much broader. Today, its technological infrastructure allows many companies to accelerate innovation and scale financial operations with greater agility and confidence. In practice, this means operating in an environment where speed, efficiency, and adaptability are part of everyday business. And naturally, that level of operational demand also extends to internal processes. <\/span>As Luc\u00eda Hern\u00e1ndez, Finance Director, explains: \u201cWith Runa, we feel we truly have control over every step of the process and can anticipate any situation before it becomes a problem.\u201d In companies where operations move quickly and every process needs to stay aligned, having that level of visibility becomes much more than an operational advantage. It becomes part of the foundation that supports growth.<\/span><\/p>\n Before implementing Runa, Arcus managed payroll entirely through an outsourced provider. While this model solved some operational tasks, over time it also created important limitations around visibility, flexibility, and response times. Processes moved slowly, adjustments required coordination with external teams, and there was very little room to react quickly when changes were needed.<\/span><\/p>\n \u201cEvery modification required several days of coordination and follow up, and that took time away from focusing on what was truly strategic\u201d <\/span><\/p><\/blockquote>\n As the company continued growing, this dependence on an external firm started creating operational friction that became harder to justify in a fintech environment where agility is essential. <\/span>The lack of direct control not only delayed internal processes, but also affected the employee experience in certain situations where faster resolution was necessary. Tasks that should have been simple often required multiple follow ups and unnecessary waiting periods. In a business built around efficiency and innovation, operating with that level of dependence was beginning to feel disconnected from the pace of the rest of the organization.<\/span><\/p>\n The implementation of Runa marked a major operational shift for Arcus. The company decided to bring its entire payroll management process in house, centralizing operations that were previously dependent on external coordination. From payroll calculations and payments to stamping and receipt generation, everything became automated and managed internally through a single platform. <\/span>This transformation significantly reduced turnaround times, lowered operational costs, and gave the team much greater precision and control over payroll management. \u201cToday, we can make adjustments in a matter of minutes and always with full traceability, something that was unthinkable before,\u201d explains Luc\u00eda Hern\u00e1ndez.<\/span><\/p>\n That traceability became especially valuable because it allowed the team to react quickly to internal changes, operational adjustments, or new regulatory requirements without depending on third party timelines. In addition, the support provided by Runa became an important part of the experience. Webinars, practical educational content, and a responsive support team helped strengthen not only the operation itself, but also the confidence of the internal team managing the process. <\/span>Another important impact came from automation. By reducing repetitive manual work, the company was able to free up operational capacity and redirect time toward more strategic initiatives tied to innovation, growth, and the development of financial products and services. In a fintech company where priorities constantly evolve, gaining back that time creates a meaningful operational advantage.<\/span><\/p>\n What ultimately influenced the decision was the combination of solid technology, operational flexibility, and a support model designed for companies moving at high speed. Arcus needed more than payroll software. The company needed a platform capable of scaling alongside the business while maintaining visibility, structure, and operational control.<\/span><\/p>\n Runa stood out because it offered an intuitive and reliable experience without adding unnecessary complexity to daily operations. At the same time, the educational approach and close support from the team made a noticeable difference throughout the implementation process. Luc\u00eda Hern\u00e1ndez explains it clearly: \u201cRuna is not just a tool; it is a partner that helps us become more efficient and make decisions based on real information in real time.\u201d <\/span>For a company operating in the fintech industry, where operational agility directly impacts growth, having a system that provides order without slowing execution became a critical factor. Today, Runa is not only part of Arcus\u2019s payroll operation. It has become part of the infrastructure that allows the company to operate with greater clarity, autonomy, and confidence while continuing to scale its business.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":" About Arcus Arcus is a leading platform within the fintech-as-a-service model. Its value proposition focuses on making it easier for companies, whether fintechs, banks, or retailers, to launch financial products and services without needing to build all the infrastructure from scratch. This includes everything from bill payments and mobile top ups to transfers, cash operations, […]<\/p>\n","protected":false},"featured_media":1120972,"template":"","pais":[2398],"tamano":[2427],"industria":[2438],"class_list":["post-1120971","clientes","type-clientes","status-publish","has-post-thumbnail","hentry","tamano-51-250","industria-finance"],"acf":[],"yoast_head":"\nWhat challenges were they facing with payroll?<\/b><\/h2>\n
In what areas has Runa helped them?<\/b><\/h2>\n
Why did they choose Runa?<\/b><\/h2>\n