{"id":1213567,"date":"2026-11-03T13:26:17","date_gmt":"2026-11-03T19:26:17","guid":{"rendered":"https:\/\/runahr.com\/whistleblowing-channel\/"},"modified":"2026-11-03T13:34:57","modified_gmt":"2026-11-03T19:34:57","slug":"whistleblowing-channel","status":"publish","type":"page","link":"https:\/\/runahr.com\/en\/whistleblowing-channel\/","title":{"rendered":"Whistleblower Channel"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":103,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-producto.php","meta":{"_acf_changed":false,"_wp_applaud_exclude":false,"footnotes":""},"tipo":[],"class_list":["post-1213567","page","type-page","status-publish","hentry"],"acf":{"producto_hero_eyebrow":"WHISTLEBLOWING CHANNEL SOFTWARE","producto_hero_beta":true,"producto_hero_titulo":"A safe channel to speak up, and a better workplace for everyone","producto_hero_descripcion":"Receive, manage, and track complaints confidentially<br\/>and anonymously. 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transparent, and more trustworthy workplaces with Runa.","producto_casos_globales":true,"spotlight_tipo":"imagen","spotlight_eyebrow":"TECHNICAL SHEET","spotlight_titulo":"Discover everything you can do with the Whistleblowing Channel","spotlight_subtitulo":"Check out the module's features, automations, security, and capabilities in our technical sheet.","spotlight_imagen":1213595,"spotlight_video_url":"","spotlight_enlace":"","spotlight_archivo":1213594,"spotlight_modulo":"Whistleblowing Channel","spotlight_boton_texto":"Download","spotlight_boton_clase":"","spotlight_cliente":null,"spotlight_empleados":"","spotlight_industria":"","spotlight_pais":"","producto_modulos_eyebrow":"RUNA SOFTWARE","producto_modulos_eyebrow_movil":"RUNA MODULES","producto_modulos_titulo":"The Whistleblowing Channel works best connected","producto_modulos_descripcion":"Connect the Whistleblowing Channel with Runa's other modules<br\/>and centralize people management, communication, and 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This can include conduct that affects the organizational culture, such as workplace harassment, discrimination, fraud, corruption, conflicts of interest, or internal policy violations. With Runa, the company can receive each complaint, review what happened, and track it all from a single place. For HR, Legal, or Compliance, having the process centralized helps ensure a case doesn't get lost among emails, messages, or scattered files."},{"pregunta":"Can complaints be filed anonymously?","ocultar":false,"respuesta":"Yes. Runa allows complaints to be filed 100% anonymously, without revealing the identity of the person making the report. They can check on the status of their case and stay in contact with the responsible team without having to reveal who they are. This matters especially in situations like workplace harassment, where there may be fear of retaliation or simply a desire to keep one's identity out of the investigation."},{"pregunta":"How does an anonymous whistleblowing channel work?","ocultar":false,"respuesta":"The person logs into the secure portal, records what happened, and can attach evidence or documents to help clarify the case. They then receive an ID and secure access to check on progress. From there, they can answer questions, add information, and stay in communication with those handling the investigation. Meanwhile, HR, Legal, or Compliance can review the case without knowing the identity of the reporting party."},{"pregunta":"What kinds of situations can be reported through a whistleblowing channel?","ocultar":false,"respuesta":"A whistleblowing channel can be used to report cases of workplace or sexual harassment, discrimination, violence, fraud, corruption, theft, conflicts of interest, policy violations, unethical conduct, and other situations the company chooses to include. Categories don't have to be the same for every organization. Runa allows forms and report types to be configured according to each company's needs and internal policies. This makes it possible to adapt the channel to situations that can actually arise in day-to-day operations."},{"pregunta":"Who can view and manage the complaints received?","ocultar":false,"respuesta":"Only people the company has authorized. Runa allows roles and access permissions to be configured to define who can view, investigate, modify, or close each type of complaint. This allows teams like Human Resources, Legal, or Compliance to manage only the cases that fall under their responsibility. Not every case needs to be visible to the entire team. With sensitive information involved, limiting access according to each person's responsibilities helps protect confidentiality during the investigation."},{"pregunta":"Does a whistleblowing channel help companies comply with regulations in Mexico?","ocultar":false,"respuesta":"Yes. A whistleblowing channel can help keep a record of reports, investigate what happened, and document the follow-up of workplace, ethical, or compliance-related situations. In Mexico, this type of channel can be part of the internal mechanisms a company uses to address situations related to provisions such as NOM 035 and other applicable obligations. This doesn't mean the same rule applies to every organization. Specific requirements depend on each company, its activities, and the regulations that apply."},{"pregunta":"Can a complaint be tracked without revealing the person's identity?","ocultar":false,"respuesta":"Yes. The person who filed the complaint can check the status of their case, receive updates, and provide new evidence as needed. They can also stay in contact with those handling the investigation without revealing their identity. 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