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CLIENTE

Felix

Clientes /

Felix

Ubicación:

Mexico and the U.S.

Empleados:

45 employees

Industria:

Finance

Cliente desde:

2023

Web:

https://www.felixpago.com

Problema:

Before using Runa, at Félix we faced manual processes, low visibility of information, and many difficulties in centralizing everything related to payroll. In addition, we needed support with legal and compliance matters in Mexico.

Solución:

With Runa, we have been able to automate our payroll, gain clarity through reports, ensure legal compliance, and optimize benefits administration, which has significantly improved the efficiency of our Human Resources processes.

About Felix

At Félix, we are the first 100% conversational remittance service through WhatsApp. We created it so that Latino migrants in the United States can send money to their families in a simple, fast, and secure way, without needing to download any apps.
Our mission is to empower the migrant community with an accessible and reliable alternative to support their loved ones, eliminating technological barriers and complicated processes.
We have a team that combines experience in technology, financial services, and customer support, allowing us to develop innovative solutions focused on financial inclusion and delivering the best possible user experience.

What challenges did you face with your payroll?

By handling manual processes with limited visibility, we needed a solution that would help us centralize payroll information and meet legal requirements in Mexico in a simple and reliable way.

In what ways has Runa helped you?

Runa has helped us automate payroll, gain greater clarity in reporting, and ensure legal compliance, which has given us peace of mind and efficiency in every process.

Is there any other HR-related challenge that Runa has helped you solve?

Runa has supported us with benefits administration and optimizing several Human Resources processes. In addition, their close guidance and support materials have been key to improving our internal management and keeping us up to date on labor-related matters.

Why did you choose Runa?

We chose Runa because it is a reliable platform designed for growing startups like ours. Their focus and experience with companies with a similar structure gave us the confidence that it was the ideal solution to scale without complications.