Nuvocargo

About Nuvocargo

Nuvocargo is a freight forwarder that uses technology to help companies move goods between Mexico and the United States. Its model brings together transportation, customs, insurance, and logistics coordination in one smoother process. And anyone who has dealt with cross border logistics knows there are a lot of moving parts. Trucks, documents, timelines, rules, calls, updates. It can feel like trying to solve a puzzle while the puzzle is also driving a truck. From the beginning, Nuvocargo was built with an international mindset, with distributed teams and leadership based in the United States. As the company grew and formally opened operations in Mexico, it needed to build a local team without losing the standards expected from a fast growing global business. That meant setting up processes that were efficient, scalable, and fully aligned with Mexican labor and tax rules. Payroll became one of the first big priorities. For a company working across countries, payroll is not just admin. It is compliance, trust, transparency, and credibility all sitting at the same table.

What challenges did they face when structuring payroll in Mexico?

One of the first challenges was starting payroll in a country with very detailed labor and tax requirements, without having deep internal knowledge of the Mexican regulatory setup. Mexico requires strict control over IMSS registrations, ISR calculations, payroll stamping, and reporting. One mistake could create legal risks, extra costs, or a bad employee experience. Nuvocargo already had strong processes at an international level, but bringing those standards into Mexico needed local knowledge and careful execution. Visibility was also a key issue. With leadership mainly in New York, the company needed a clear way to oversee payroll in Mexico without depending on scattered spreadsheets, manual steps, or third party systems that felt like a black box. The team needed to understand salaries, bonuses, commissions, and benefits from the start, while staying compliant. As Santiago Sánchez Lemus explains, “We needed a solution that would allow us to operate payroll in Mexico in an ethical, digital, and fully legal way, even without deep knowledge of local regulations.” For Nuvocargo, this was not a nice extra. It was the base they needed for long term growth.

How has Runa strengthened payroll management and financial control for the team in Mexico?

Runa helped Nuvocargo centralize and professionalize payroll in Mexico from day one. More importantly, it gave the company visibility into each part of payroll, so the team could understand and manage the process with confidence. Through one platform, they can review salaries, bonuses, commissions, and payroll related expenses in a clear and organized way. That visibility has improved financial planning and control. Managers can check payroll summaries, create reports, track changes in compensation, and review labor costs without slowing down daily work. Runa also helped standardize payroll from the beginning, reducing complexity as the company grew. For HR, automation and compliance controls bring more peace of mind because registrations, adjustments, and payments are handled correctly under Mexican rules. As Santiago Sánchez Lemus shares, “Runa helped us gain clear control over payroll, bonuses, and all expenses related to our team in Mexico, allowing us to operate with peace of mind from day one.” That mix of visibility, compliance, and control has become part of Nuvocargo’s operating backbone.

What factors were decisive in choosing Runa as a strategic ally?

Nuvocargo chose Runa because it brought together modern technology, local payroll knowledge, and a simple way to operate in Mexico. The cloud based platform gave the team access to payroll data, reports, and key information from anywhere, which was especially useful for a company with international leadership and distributed teams. Compliance was another major reason. Nuvocargo needed to know its payroll setup matched Mexican labor and tax rules, while still being flexible enough to grow. Support also mattered. Opening operations in a new country comes with questions, changes, and plenty of “wait, how does this work here?” moments. Having a team that understood Mexican payroll and could guide the process gave Nuvocargo more confidence. Runa helped leadership keep visibility and control without making life harder for the local team. Today, Runa is more than payroll software for Nuvocargo. It is an operational partner that helped the company build a legal, transparent, and scalable payroll base in Mexico. With that base in place, Nuvocargo can focus on growing its logistics operation and strengthening its work on both sides of the border.