STP

About STP

Sistema de Transacciones y Pagos, or STP, is a Mexican fintech company that connects ERP systems straight to Banco de México. That helps companies automate treasury work and make payments faster, safer, and with fewer loose ends. In finance, small mistakes do not stay small for long. They grow legs. They send emails. They invite problems to lunch. STP knows this well. Since the beginning, the company has built technology that helps businesses manage financial operations with more control. At first, the team was mostly software engineers and tech people focused on building the product.

Then the company grew. Operations joined. Customer support joined. Human Resources joined. Suddenly, payroll was not a tiny task anymore. It needed more order, more visibility, and fewer “where is that file?” moments. For a company that helps others run financial processes better, messy internal processes felt like selling umbrellas while your own ceiling leaks.

What challenges were they facing with payroll management?

Before Runa, STP managed payroll with an external outsourcing provider. The provider covered the basics, but STP did not have enough control over key information. Payroll calculations, benefits, and compensation details were handled outside the company. That made it harder for the internal team to understand labor costs, review trends, and make quick Human Resources decisions. Any update, incident, or change meant waiting on someone else. Not terrible once. Very annoying every time.

For a fintech used to real time information and automated systems, that delay felt out of place. The rest of the business moved with data and speed. Payroll moved more like a sleepy printer. As STP grew, information became more scattered, and getting accurate data took more coordination than it should. What had worked before started to feel like a wall. The team needed full control over payroll if they wanted to keep growing with the same clarity and precision they gave their clients.

How has Runa impacted their operation and organizational culture?

Runa changed the way STP manages payroll and employee information. Everything now lives on one platform. Salary history. Employee movements. Incidents. Benefits. Compensation records. The team can see what it needs without going on a spreadsheet treasure hunt. Automated calculations and integrated payments reduced manual work and lowered the chance of errors. The process became clearer, faster, and much easier to trust. That matters a lot when payroll touches every person in the company.

Human Resources can now access reliable information when they need it. No chasing updates. No waiting for answers. No playing detective with payroll data. That gives the team more time for employee development, culture, and the work that actually helps people grow. Even simple things like birthdays, work anniversaries, and team milestones are easier to manage. As Mónica Nieto says, “Today, we have all the information in one place, with automatic and transparent processes; that gives us operational peace of mind and allows us to focus on strengthening the culture and growth of the team.” Payroll stopped being a reactive task. Now it works more like a steady base the team can build on.

Why did they choose Runa as their strategic ally?

STP chose Runa because the company wanted control back. Control over payroll. Control over employee information. Control over the process. The team needed a platform that felt clear, fast, and aligned with the way STP already works. This was not just about changing providers. It was about leaving behind a slow setup and building something more modern. Runa gave them automation, centralized data, quick reports, and full visibility over payroll. That made the decision feel practical, not fancy.

The platform also helped STP manage talent with better information. When data is accurate and easy to access, decisions are easier. For STP, payroll is not just admin work. It is part of the structure that supports growth. With Runa, the company built an internal base that matches the same ideas behind its own services: control, reliability, and efficiency. Today, Runa helps STP keep growing with more confidence and fewer payroll surprises hiding in the corner like a spreadsheet with stage fright.