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The new helpdesk for your employees
AI HELPDESK AGENT
AI agents trained on your policies, processes, and systems to resolve employee questions in real time, automate requests, and reduce HR’s operational workload.
See it in action!
EMPLOYEE HELPDESK
Resuelve dudas y solicitudes de empleados 24/7, automatizando casos y reduciendo carga operativa.
CAPACITACIÓN
Personaliza el aprendizaje por rol, refuerza conocimientos y mide el impacto de tu inversión. Learn more
DESEMPEÑO
Da seguimiento a objetivos y feedback continuo, generando insights accionables para líderes y RRHH. Learn more
IMSS
Automatiza altas, bajas, cuotas y pagos IMSS, reduciendo errores y riesgos de cumplimiento. Learn more
ISN
Calcula, valida y declara el ISN por estado, generando líneas de captura sin procesos manuales. Learn more
OFFBOARDING
Orquesta salidas seguras y ordenadas, coordinando RRHH, IT y nómina con cumplimiento y trazabilidad. Learn more
ONBOARDING
Automatiza y personaliza el ingreso de empleados, guiando tareas, documentos y accesos. Learn more
How your AI agent delivers value
24/7/365 availability
Answers questions and requests anytime, without relying on HR office hours.
Instant query resolution
Handles FAQs (vacation, payroll, policies, access) without tickets or emails.
Lower operational workload for HR
Automates the categorization, tracking, and closure of repetitive requests.
Smart case escalation
Only routes complex cases to a human, with full context and no loss of information.
Consistent, employee-centric experience
All employees receive the same answers—up to date and aligned with official policies.
Real-time visibility and metrics
Provides insights into request volume, response times, and recurring topics to improve processes.
24/7/365 availability
Answers questions and requests anytime, without relying on HR office hours.
Instant query resolution
Handles FAQs (vacation, payroll, policies, access) without tickets or emails.
Lower operational workload for HR
Automates the categorization, tracking, and closure of repetitive requests.
Smart case escalation
Only routes complex cases to a human, with full context and no loss of information.
Consistent, employee-centric experience
All employees receive the same answers—up to date and aligned with official policies.
Real-time visibility and metrics
Provides insights into request volume, response times, and recurring topics to improve processes.
How does it work?
Diseña y desarrolla tu agente IA
Trabaja con nuestros expertos en IA para diseñar el agente ideal para tu organización. Prueba escenarios reales para entrenar al agente según las necesidades específicas de su organización.
Conéctate con las aplicaciones
Con nuestras integraciones, conectamos los agentes con las aplicaciones empresariales comunes. ¿Tiene una aplicación que no atendemos? No hay problema, podemos crear una integración personalizada.
ASISTENTE IA DE CENTRO DE AYUDA
¿No sabes cómo hacer algo en la plataforma? ¡No hay problema! ¡Solo pregúntale a nuestro asistente de ayuda con IA cómo hacerlo y te mostrará cómo!
More needs? More AI agents
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AI Onboarding Agent
Automate and personalize employee onboarding, guiding tasks, documents, and access from day one.
See agent -
AI Training Agent
Personalize learning by role, reinforce knowledge, and measure the impact of continuous training.
See agent -
AI Performance Agent
Track goals and continuous feedback, generating actionable insights for leaders and HR.
See agent -
Active
AI Employee Helpdesk Agent
Answer employee questions and requests 24/7, automating cases and reducing the operational load.
See agent
Have questions?
We have answers.
What types of requests can the AI agent handle?
Resolves common queries such as vacation, payroll, benefits, internal policies, and request status. It can also initiate and track basic HR processes.
How is the agent trained with company information?
The agent is built using your policies, FAQs, workflows, and approved content, and it’s easy to update when processes or information change.
What happens when the agent can’t resolve a case?
The agent automatically escalates the case to HR with full context, avoiding rework and speeding up resolution.
How secure is employee information handling?
Information is managed with access controls, encryption, and traceability, ensuring confidentiality and compliance with data protection regulations.
How does it integrate with our current systems?
It integrates with your HRIS, payroll, and other internal tools to check status, create requests, and keep information in sync.
