US-EN 
Argentina (AR)
Brazil (BR)
Chile (CL)
Colombia (CO)
Ecuador (EC)
Mexico (MX)
Peru (PE)
Venezuela (VE)
Roles and access permissions
Control who can view, investigate, and resolve each type of complaint.
Automate and simplify your payroll.
WHISTLEBLOWING CHANNEL SOFTWARE
BETA
A safe channel to speak up, and a better workplace for everyone
Receive, manage, and track complaints confidentially
and anonymously. Protect your team, stay compliant
with regulations, and build a culture of trust.
- 100% anonymous complaints
- Secure, confidential communication
- End-to-end tracking
+3,500 companies in
Mexico trust Runa
KEY FEATURES
Everything you need to manage complaints
Protect your team and manage every complaint securely, confidentially, and with full traceability.
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Evidence and file uploads
Attach documents, images, and files securely throughout the entire process.
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Complete history and audit trail
Keep traceability of every action, change, communication, and decision made on the case.
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Configurable form
Customize questions and fields based on your company's policies and needs.
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Customizable categories
Organize complaints by harassment, discrimination, fraud, corruption, ethics, and more.
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Access for external third parties
Allow vendors, contractors, and other outside parties to file complaints as well.
QUICK LOOK
See the Whistleblowing Channel in action
Discover how to receive, investigate, and track every complaint from start to finish.
ALL FEATURES
26 capabilities to manage complaints with confidence
Centralize complaints, investigations, and tracking in Runa with anonymity and traceability.
TECHNICAL SHEET
Discover everything you can do with the Whistleblowing Channel
Check out the module's features, automations, security, and capabilities in our technical sheet.
DownloadRUNA SOFTWARE
The Whistleblowing Channel works best connected
Connect the Whistleblowing Channel with Runa's other modules
and centralize people management, communication, and compliance.
RUNA MODULES
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Payroll
Automate your payroll calculation and payment from start to finish.
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Employees
All your team's information in one place, always up-to-date.
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Absences
Manage vacations, permits, and leaves simply.
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Attendance
Control schedules, shifts, and attendance in real time.
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Documents
Digitize and organize records and files.
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Assets
Control, assign, and track your company's assets.
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Work Environment
Measure the environment, listen to your team, and improve their experience.
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Communication
Connect your team with news, announcements, and surveys.
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Onboarding
Integrate and offboard employees in a structured way.
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Active
BETA
Whistleblower Channel
Manage complaints securely, anonymously, and confidentially.
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BETA
Performance
Evaluate, track, and develop your team's talent.
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BETA
Recruitment
Find and select the best talent for your company.
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BETA
Training
Develop skills and boost growth.
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AI
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Data
Centralize essential information for each employee.
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Security
Your data protected with the highest standards.
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Roles and Permissions
Control access and information levels.
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Workflows
Automate key approvals and processes.
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Integrations
Connect with the systems you already use.
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Reports
Visualize key data and make better decisions.
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Employee Access
Give each employee access to their information.
SUCCESS STORIES
What our customers say
about the Whistleblowing Channel in Runa
Discover how our customers build safer, more transparent, and more trustworthy workplaces with Runa.
See customers
“From the beginning, we knew we needed a solid foundation to scale our payroll operation in Mexico with security, efficiency, and full compliance.”
Rodrigo Sanchez
Communications Lead
“With Runa, we found a reliable platform that allows us to operate efficiently and provide clarity to the entire team.”
Gerry Giacomán
Co-Founder & CEO
“With Runa’s software, we were able to manage payroll directly and without errors, through a much more efficient process adapted to our needs. We feel much more secure and at ease with every payment and calculation we make.”
Norma Isela
Human Resources Manager
“With Runa, we have successfully simplified and automated key payroll and human resources processes. Today, we have greater visibility over our team and can manage our team members' information much more efficiently.”
Administration Team
Comex
“With Runa, we found much more than just a payroll provider. Today, we have a team that understands the complexity of our operations and supports us through every payment cycle, allowing us to work with greater confidence, efficiency, and visibility over our processes.”
Human Resources Team
Cementos Cruz Azul
“With Runa, we’ve been able to completely simplify payroll and team management across our operations. Having our employees’ information centralized allows us to focus on what matters most: delivering a great experience for our customers.”
Operations Team
Punto de Cielo
“Runa has helped us automate key payroll and HR processes for our teams. Today, we can manage our employees' information much more quickly, efficiently, and in a more organized way.”
Payroll and HR Management
El Pollo Loco
“With Runa, we have a stable and committed team, errors have been reduced to a minimum, and everything stays automatically updated, without us having to worry about legal or technical matters.”
Martha Llano
HR Manager
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5 / 5It has been a great experience working with runahr; they have always assisted me whenever I have a question or a technical requirement.
Giovana M.
Restaurants, 2-10 employees
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5 / 5Excellent service, always! We no longer have to worry about doing the calculations since they take care of everything — we just double-check that the information is in order
Nitza D.
Retail, 10-50 employees
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5 / 5It's a tool where all our employee information is centralized, and I've been able to stop using Excel. With RUNA, we have fully automated control over payroll and HR management.
Gema E
Retail, 5001-10000 employees
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5 / 5Runa is incredible; they have simplified complex payroll calculations and payment execution into a digital experience that is fluid, simple, and excellent for our HR team and employees.
Maite D
Finance, 11-50 employees
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5 / 5Runa has gotten us out of some tight spots; we can't imagine the office without it. The platform allowed us to process payroll in less than an hour in the middle of the pay period, just before closing the office.
Thu Ha N
Services, 51-1000 employees
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5 / 5Onboarding was fast and highly personalized. The Runa team made configuration and implementation easy for us. It has helped us automate many tasks, saving us time, money, and costly errors.
David V.
Software, 11-50 employees
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5 / 5They make our lives easier. The service they provide is excellent. Silvia, our account manager, is super friendly and always willing to help.
Cristina W.
HR, 25-50 employees
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5 / 5I don’t think I can say I like one thing more than another, because it’s everything together that makes it work. They don’t work as separate elements—everything together is what makes it a high-quality platform.
Sandra F.
Energy, 100–125 employees
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5 / 5I love RUNA and its convenience in payroll processes.
Miguel Angel J
Accounting, 51-1000 employees
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5 / 5It is super easy to set up and makes the payroll process a breeze. They have really good customer service.
Arturo S.
Healthcare, 11-50 employees
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5 / 5Intuitive payroll system for you and your employees. It's been a great experience working with Runa — they've always been there for me whenever I had a question or technical need.
Giovana M.
Retail, 50-1000 employees
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5 / 5It’s very fast to distribute payments to many people in just minutes.
Claudia L
Accounting, >1,000 employees
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5 / 5I have managed payroll, so I haven’t had to struggle much with configurations. The platform has a decent interface and the company has great advisors. It’s saved me a huge amount of time and effort compared to running payroll myself.
Juan Carlos C.
Technology, 50–1,000 employees
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5 / 5I really like Runa because it's very intuitive, easy, practical, and fast. Plus, the chat support team is always friendly, and issues are resolved very quickly most of the time.
Ileana M.
Retail, 501-1000 employees
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5 / 5Good overall for payroll and for viewing the vacation calendar.
Luis A.
Finance, 50-1,000 employees
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5 / 5Highly personalized, the onboarding process is excellent; you'll have a dedicated contact person exclusively for you during your first 2 months. It takes between 1 and 2 weeks to set up everything and automate payroll.
Manuel A.
HR, 2-10 employees
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5 / 5A very good platform, highly recommended for small and medium-sized businesses due to its fast and intuitive functional capacity.
Juan Antonio G.
Technology, 50-1,000 employees
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5 / 5Runa completely changed the way we handle payroll for our company of 75 employees. It is fast and easy. I can process payments from anywhere in just 3 steps. I highly recommend it.
Francisco M.
Finance, 51-200 employees
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5 / 5Over my 5+ years with Runa, I've really appreciated its ease of use and how it simplifies processes. It's very fast, and being cloud-based makes working from home much easier.
Adrian D.
Accounting, 0-50 employees
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5 / 5I love it. I use different devices, and when traveling, it allows me to check data from my iPad or iPhone and manipulate the information as needed.
Iván G.
Accounting, 50-100 employees
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5 / 5I recommend Runa as a strategic ally in HR management. Excellent, we've been using Runa for years; we're among their first clients.
Claudia Z.
Human Resources, 0-50 employees
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5 / 5Runa was a huge help to my company. They don't leave you on your own; they support you every step of the way. They're not just a company that rents you their software; they truly complement your business.
Rogelio F.
Education, 0-50 employees
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5 / 5What I like most about Runa is the accuracy of the payroll calculation every two-week pay period and the personalized support. So far, everything has worked very well.
Ulises G.
Telecom, 51–1,000 employees
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5 / 5We appreciate the ease with which tasks are performed, specifically the calculations and integration with external platforms like IDSE and SUA.
Miguel A.
Accounting, 51-1000 employees
Have questions?
We have answers.
What is a whistleblowing channel and what is it for?
A whistleblowing channel is a safe, confidential space for reporting situations that shouldn't be overlooked within a company. This can include conduct that affects the organizational culture, such as workplace harassment, discrimination, fraud, corruption, conflicts of interest, or internal policy violations. With Runa, the company can receive each complaint, review what happened, and track it all from a single place. For HR, Legal, or Compliance, having the process centralized helps ensure a case doesn't get lost among emails, messages, or scattered files.
Can complaints be filed anonymously?
Yes. Runa allows complaints to be filed 100% anonymously, without revealing the identity of the person making the report. They can check on the status of their case and stay in contact with the responsible team without having to reveal who they are. This matters especially in situations like workplace harassment, where there may be fear of retaliation or simply a desire to keep one's identity out of the investigation.
How does an anonymous whistleblowing channel work?
The person logs into the secure portal, records what happened, and can attach evidence or documents to help clarify the case. They then receive an ID and secure access to check on progress. From there, they can answer questions, add information, and stay in communication with those handling the investigation. Meanwhile, HR, Legal, or Compliance can review the case without knowing the identity of the reporting party.
What kinds of situations can be reported through a whistleblowing channel?
A whistleblowing channel can be used to report cases of workplace or sexual harassment, discrimination, violence, fraud, corruption, theft, conflicts of interest, policy violations, unethical conduct, and other situations the company chooses to include. Categories don't have to be the same for every organization. Runa allows forms and report types to be configured according to each company's needs and internal policies. This makes it possible to adapt the channel to situations that can actually arise in day-to-day operations.
Who can view and manage the complaints received?
Only people the company has authorized. Runa allows roles and access permissions to be configured to define who can view, investigate, modify, or close each type of complaint. This allows teams like Human Resources, Legal, or Compliance to manage only the cases that fall under their responsibility. Not every case needs to be visible to the entire team. With sensitive information involved, limiting access according to each person's responsibilities helps protect confidentiality during the investigation.
Does a whistleblowing channel help companies comply with regulations in Mexico?
Yes. A whistleblowing channel can help keep a record of reports, investigate what happened, and document the follow-up of workplace, ethical, or compliance-related situations. In Mexico, this type of channel can be part of the internal mechanisms a company uses to address situations related to provisions such as NOM 035 and other applicable obligations. This doesn't mean the same rule applies to every organization. Specific requirements depend on each company, its activities, and the regulations that apply.
Can a complaint be tracked without revealing the person's identity?
Yes. The person who filed the complaint can check the status of their case, receive updates, and provide new evidence as needed. They can also stay in contact with those handling the investigation without revealing their identity. This way, the case can continue to be documented and move forward even when it involves labor law matters and the reporting party chooses to remain anonymous.
