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Manage hospitality teams with simpler operations

HOSPITALITY BUSINESSES

Manage hotel staff, housekeeping, and front desk with flexible schedules and automated payroll.
Some of our customers

Hospitality businesses that trust us

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Everything to manage your
hospitality team

Team management across multiple locations

Hospitality businesses often operate across several hotels, restaurants, or properties at the same time, making clear visibility into teams at each location essential. With Runa, you can organize employees by hotel, property, or site, while each manager has access to manage their own team. At the same time, HR or administrative teams maintain centralized control over headcount, labor costs, and performance by location, making it easier to manage distributed operations without losing operational control.

Team management that flexes to your needs
Team management across multiple locations

Flexible payroll for shifts, bonuses, and tips

In the hospitality sector, it's common to manage variable shifts, overtime, performance bonuses, and tips, which can make payroll more complex. With Runa, you can easily configure different pay concepts to ensure each employee receives exactly what they're owed each pay period.

Bonuses and incentives for staff

Easily add performance bonuses, goal-based bonuses, or operational incentives.

Custom earnings and deductions

Set up specific payment or deduction concepts based on your operation's needs.

Automatic payroll calculations

The system automates calculations to reduce errors and ensure accurate payments.

Flexible payroll for shifts, bonuses, and tips
375 employeesHospitalidadMX

Meet one of our clients: Naya Homes!

See the staffing challenges they faced and why they chose Runa as their HR partner.

View client profile

Fast hiring and digital onboarding

The hospitality industry often hires staff constantly for high seasons, new projects, or the sector's natural turnover. With Runa, you can simplify this process through digital onboarding. New hires can be quickly set up for payroll, and all their information stays organized in one place. You can also complete IMSS registrations automatically, either individually or through bulk uploads, directly from the platform. This reduces administrative work and allows you to bring on staff much faster.

Fast hiring and digital onboarding

Workforce reporting and visibility

Hospitality businesses need clear visibility into their teams and labor costs to operate efficiently across multiple properties or locations. With Runa, you can access reports that help you better understand staff performance and operating costs.

Payroll and labor cost reports

Analyze how much you're spending on salaries, bonuses, and other payments to your team.

Headcount tracking by location

See how many employees you have at each hotel, restaurant, or property.

Cost analysis by team or department

Compare labor costs across areas like front desk, kitchen, service, or administration.

Report exports for finance

Download payroll and staff reports to support financial analysis and planning.

100% customizable reports
Workforce reporting and visibility

Client Profile

Scaling hospitality businesses,
one client at a time

140 employeesHospitalidadMX

“When the team began growing quickly, we realized that continuing to manage payroll through external and manual processes was no longer sustainable. Runa allowed us to have an agile, clear operation fully aligned with GuruHotel’s pace of growth.”

Josue Gio

CEO & Founder

375 employeesHospitalidadMX

“Runa has not only allowed us to automate payroll and reduce errors, but it also gives us confidence and allows us to focus on growing our company.”

Humberto Pacheco

CEO & Co-Founder of Naya Homes

250 employeesHospitalityMexico

“With Runa, we managed to centralize payroll and HR management for our teams across different locations. Before, many processes were manual and took too much time. Today, everything is faster, more organized, and easier to manage, allowing us to focus on operating and growing our spaces.”

Operations Team

Colony Spaces

VERIFIED REVIEWS

Discover why thousands of users rate Runa 4.9/5

A solution for every stage of your company.

  • 5 / 5
    It has been a great experience working with runahr; they have always assisted me whenever I have a question or a technical requirement.

    Giovana M.

    Restaurants, 2-10 employees

  • 5 / 5
    Excellent service, always! We no longer have to worry about doing the calculations since they take care of everything — we just double-check that the information is in order

    Nitza D.

    Retail, 10-50 employees

  • 5 / 5
    It's a tool where all our employee information is centralized, and I've been able to stop using Excel. With RUNA, we have fully automated control over payroll and HR management.

    Gema E

    Retail, 5001-10000 employees

  • 5 / 5
    Runa is incredible; they have simplified complex payroll calculations and payment execution into a digital experience that is fluid, simple, and excellent for our HR team and employees.

    Maite D

    Finance, 11-50 employees

  • 5 / 5
    Runa has gotten us out of some tight spots; we can't imagine the office without it. The platform allowed us to process payroll in less than an hour in the middle of the pay period, just before closing the office.

    Thu Ha N

    Services, 51-1000 employees

  • 5 / 5
    Onboarding was fast and highly personalized. The Runa team made configuration and implementation easy for us. It has helped us automate many tasks, saving us time, money, and costly errors.

    David V.

    Software, 11-50 employees

  • 5 / 5
    They make our lives easier. The service they provide is excellent. Silvia, our account manager, is super friendly and always willing to help.

    Cristina W.

    HR, 25-50 employees

  • 5 / 5
    I don’t think I can say I like one thing more than another, because it’s everything together that makes it work. They don’t work as separate elements—everything together is what makes it a high-quality platform.

    Sandra F.

    Energy, 100–125 employees

  • 5 / 5
    I love RUNA and its convenience in payroll processes.

    Miguel Angel J

    Accounting, 51-1000 employees

  • 5 / 5
    It is super easy to set up and makes the payroll process a breeze. They have really good customer service.

    Arturo S.

    Healthcare, 11-50 employees

  • 5 / 5
    Intuitive payroll system for you and your employees. It's been a great experience working with Runa — they've always been there for me whenever I had a question or technical need.

    Giovana M.

    Retail, 50-1000 employees

  • 5 / 5
    It’s very fast to distribute payments to many people in just minutes.

    Claudia L

    Accounting, >1,000 employees

  • 5 / 5
    I have managed payroll, so I haven’t had to struggle much with configurations. The platform has a decent interface and the company has great advisors. It’s saved me a huge amount of time and effort compared to running payroll myself.

    Juan Carlos C.

    Technology, 50–1,000 employees

  • 5 / 5
    I really like Runa because it's very intuitive, easy, practical, and fast. Plus, the chat support team is always friendly, and issues are resolved very quickly most of the time.

    Ileana M.

    Retail, 501-1000 employees

  • 5 / 5
    Good overall for payroll and for viewing the vacation calendar.

    Luis A.

    Finance, 50-1,000 employees

  • 5 / 5
    Highly personalized, the onboarding process is excellent; you'll have a dedicated contact person exclusively for you during your first 2 months. It takes between 1 and 2 weeks to set up everything and automate payroll.

    Manuel A.

    HR, 2-10 employees

  • 5 / 5
    A very good platform, highly recommended for small and medium-sized businesses due to its fast and intuitive functional capacity.

    Juan Antonio G.

    Technology, 50-1,000 employees

  • 5 / 5
    Runa completely changed the way we handle payroll for our company of 75 employees. It is fast and easy. I can process payments from anywhere in just 3 steps. I highly recommend it.

    Francisco M.

    Finance, 51-200 employees

  • 5 / 5
    Over my 5+ years with Runa, I've really appreciated its ease of use and how it simplifies processes. It's very fast, and being cloud-based makes working from home much easier.

    Adrian D.

    Accounting, 0-50 employees

  • 5 / 5
    I love it. I use different devices, and when traveling, it allows me to check data from my iPad or iPhone and manipulate the information as needed.

    Iván G.

    Accounting, 50-100 employees

  • 5 / 5
    I recommend Runa as a strategic ally in HR management. Excellent, we've been using Runa for years; we're among their first clients.

    Claudia Z.

    Human Resources, 0-50 employees

  • 5 / 5
    Runa was a huge help to my company. They don't leave you on your own; they support you every step of the way. They're not just a company that rents you their software; they truly complement your business.

    Rogelio F.

    Education, 0-50 employees

  • 5 / 5
    What I like most about Runa is the accuracy of the payroll calculation every two-week pay period and the personalized support. So far, everything has worked very well.

    Ulises G.

    Telecom, 51–1,000 employees

  • 5 / 5
    We appreciate the ease with which tasks are performed, specifically the calculations and integration with external platforms like IDSE and SUA.

    Miguel A.

    Accounting, 51-1000 employees

Have questions?
We have answers.

Frequently asked questions

How does Runa help hospitality businesses manage payroll?

Runa automates payroll calculations for hotel, restaurant, and property teams, making it easy to accurately manage salaries, overtime, bonuses, and other variable payments.

Can Runa handle variable shifts and overtime?

Yes. Runa lets you record shifts, overtime, and other additional payments common in the hospitality industry.

Can we manage employees across multiple properties or locations?

Yes. Runa lets you manage employees by hotel, restaurant, or property, while maintaining clear visibility into distributed teams.

Does Runa make it easier to hire staff for high seasons?

Yes. With digital onboarding, you can hire employees much faster. Register them with IMSS directly from the platform, collect documents, and set up new employees in payroll quickly.

Can Runa register employees with IMSS?

Yes. You can complete IMSS registrations and updates directly from the platform, either individually or through bulk uploads.

Does Runa offer reports on labor costs and teams?

Yes. Runa generates payroll, headcount, and labor cost reports by location or area to help you make better operational decisions.

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