Súper Seguros

About Súper Seguros

Súper Seguros was founded in 2019 with a simple mission: make insurance easier to get in Mexico through a fully digital experience. And honestly, insurance has needed that for a while. The old way can feel like walking into a room full of forms, fine print, and someone saying “sign here” every three seconds. Súper Seguros wanted something clearer. Customers can activate insurance from their phones in just a few minutes, without unnecessary paperwork, deductibles, or hidden conditions. As an insurtech, digital speed is not just part of the product. It is part of how the company thinks.

From the start, the team knew that a simple customer experience needed simple internal processes too. As Súper Seguros grew, payroll and Human Resources became more important. The company was built to remove friction for customers, so keeping messy internal processes did not make much sense. It was a bit like selling umbrellas while your own desk is getting rained on. If the outside experience was fast and clear, the inside operation had to catch up.

What challenges were they facing in payroll and Human Resources management?

Before Runa, Súper Seguros managed employee information through processes that were scattered and mostly manual. Payroll data, vacation tracking, employee registrations, and terminations were not in one place. That made admin work slower and raised the chance of mistakes. As the company grew, the problem became easier to see. Every payroll cycle needed extra reviews to make sure calculations were right. Employee updates were handled separately, and vacation management did not have a clear system.

The result was more admin work than the team needed. Spreadsheets, emails, manual follow ups, and small checks started taking up valuable time. Time that could have gone into better Human Resources work was being used to chase information. For a company focused on giving customers a simple digital experience, internal processes full of friction felt out of place. As Sofía Galán explains, the lack of centralized information made payroll and vacation management inefficient, and those issues would only grow if the company kept scaling.

How has Runa impacted their internal operation?

Runa changed the way Súper Seguros manages payroll and employee information. Payroll, vacations, employee movements, and incidents now live in one platform. That gave the company a clearer and more organized process. Payroll calculations became automated, which reduced manual reviews and helped lower the chance of errors. Registrations, terminations, and updates can now be managed from one system, giving Human Resources better visibility and control. The option to disburse payroll directly from the platform also made the process smoother and removed disconnected steps.

Beyond the operational improvement, Runa gave the team more confidence. Payroll cycles became easier to plan, easier to manage, and less stressful. Human Resources can now spend more time supporting employees and the business instead of wrestling with admin tasks like a spreadsheet octopus. As Sofía Galán says, “Today, we have full control of our payroll and can disburse it easily from the platform; that gives us peace of mind and allows us to operate much more efficiently.” What used to be a slow admin process became something more reliable and ready to grow.

Why did they choose Runa?

Súper Seguros chose Runa because it fit the company’s digital way of working. The team needed something simple, automated, and clear. Not a giant system that needs five training sessions and a survival kit. They wanted a platform that could be used quickly and understood from day one. Automated payroll calculations, integrated payments, and centralized employee management were key reasons behind the decision.

Keeping control over information while reducing admin work also mattered. For a tech company that competes through speed and customer experience, the internal tools had to reflect the same values. With Runa, Súper Seguros improved payroll and strengthened its Human Resources foundation. Today, the company works with more clarity, stronger control, and the confidence that payroll can support continued growth in the Mexican insurance market.