eSource Capital

About eSource Capital

eSource Capital has been part of the Latin American market for more than 16 years. Over that time, it has become widely recognized as the leading Google Workspace provider in Mexico. Its work has always been tied to one clear idea: helping companies modernize, improve their operations, and use technology in a way that actually supports growth. Not technology for decoration. Not shiny tools that sit there looking cute. Real tools that help teams move faster, work better, and scale without everything turning into a drawer full of tangled cables.

Today, eSource Capital has a presence in 27 countries and a team of more than 400 people. It has supported over 4,500 companies in their digital transformation processes, which says a lot about the level of trust it has built in the region. But here is the part many growing companies know well. When a business helps others become more efficient, its own internal operation has to keep up too. Otherwise, it is like selling smart lights while searching for the switch in the dark. For eSource Capital, having tools with structure, visibility, and automation was not just nice to have. It was part of staying aligned with the same standard it brings to its clients.

What challenges were they facing in payroll management?

Before Runa, eSource Capital managed payroll through an external provider. That setup worked for a time, but it came with a problem that kept showing up. Payroll information arrived with very tight deadlines. Sometimes too tight. That left little room to review, validate, or correct anything before payments had to go out. In payroll, that kind of pressure is not small. It is the kind of pressure that makes a normal workday feel like someone handed HR a ticking clock and a spreadsheet with trust issues. Payment disbursement was also done manually, person by person. For a team of 28 employees, that might sound manageable from the outside. But anyone in Administration, Finance, or Human Resources knows that manual payroll does not stay simple for long. Each payment needs care. Each amount needs to match. Each detail has to be right. When the process depends too much on manual work, the risk of errors goes up and visibility goes down. 

“We received payroll practically at the last minute, and that forced us to make payments manually, without enough time to review everything in detail.”

There was another issue too: traceability. The team did not have everything in one place. Incidents, vacation records, and employee history were managed separately or stored in different places. That made day to day decisions slower and added friction to an area that already needed precision. For leaders, this becomes a real operational problem. It is not only about getting payroll out on time. It is about knowing what happened, where the information is, who approved what, and whether the data can be trusted. Without that visibility, the process starts feeling like trying to find one receipt in a backpack full of old chargers. At that point, the challenge was bigger than efficiency. eSource Capital needed more order. More control. More visibility. The team needed a way to manage payroll without depending on rushed deadlines, scattered information, or manual payments that could drain time and attention from more valuable work.

How did Runa impact their daily operation?

After implementing Runa, eSource Capital was able to centralize the full payroll process in a single platform. That changed the daily operation in a practical way. Manual tasks that used to take time and attention were reduced, and the team gained a clearer way to manage payments, records, and employee information. Instead of moving between different files, providers, and separate processes, the team could finally work from one place. Small sentence. Big relief. Today, the team can make automatic payment disbursements with more confidence, in less time, and with fewer errors. That matters because payroll is one of those processes that needs to be boring in the best possible way. It should run clearly, correctly, and without drama. No last minute panic. No mystery numbers. No manual payment marathon where each click feels like stepping on a LEGO barefoot. Giovana sums it up well: “Today, we have everything in one place: automatic payments, employee files, and clear vacation control.”

One of the most important changes was that employees could start interacting directly with the platform. They no longer had to depend on the administrative team for every receipt, question, or request. That shift may look simple, but it changes the rhythm of the whole operation. Employees gain more access and more visibility. The administration team gets fewer repetitive requests. And the company gets a cleaner, more transparent process. For eSource Capital, this also connected naturally with its culture. As a technology company, it already understands the value of digital tools that make work easier. Runa helped bring that same logic into payroll and employee management. The platform did not just save time. It helped make the internal experience feel more modern, more organized, and more aligned with the way the company already thinks about technology.

Why did they choose Runa as their payroll platform?

The choice of Runa was not random. From the beginning, eSource Capital was looking for a payroll platform that was fully cloud based, modern, secure, and easy to use. The team needed something that could simplify work for the administrative area, but also make life easier for employees. Because a payroll tool that only works for one side of the company is like a group chat where only one person has context. Technically it exists, but nobody is enjoying it. Runa stood out because it allowed the team to automate processes, centralize information, and give employees more visibility over their own data. That combination made a real difference. It helped the company move away from a rigid and manual model, and toward a process with more speed, flexibility, and control. For Administration, Finance, and Human Resources, that kind of shift is not just about convenience. It changes how the team manages time, risk, and decisions.

They also valued how easy the platform was to adopt. A tool can promise a lot, but if people do not use it, the value stays trapped inside the software like a snack stuck in a vending machine. Runa’s user friendly design made the transition easier and helped the team bring the process into daily work without unnecessary friction. And yes, the purple design also made a good impression. It was not the main reason for choosing Runa, of course. Payroll decisions are not made only because a platform looks nice. But design does say something. It shows care. It makes the experience feel more current. And for a company focused on technology, having a payroll solution that felt intuitive, efficient, and modern was a strong fit. For eSource Capital, Runa became more than a payroll platform. It became a way to gain control, reduce manual work, improve employee access, and bring more structure to a process that needed it. In a company built around helping others work smarter with technology, that alignment mattered. Because when the internal operation matches the promise made to clients, the whole business stands on firmer ground.