Artell

About Artell

Artell is a Mexican company with more than four decades in the textile industry. Since 1979, the brand has built its name around fabrics for decoration and interior design, with collections that carry a strong sense of quality, style, and detail. This is not the kind of business where “good enough” can quietly hide in a corner. In textiles, people notice everything. The texture. The color. The finish. The way a fabric falls. Even the tiny detail nobody mentioned in the meeting somehow ends up mattering. That level of care has helped Artell become a reference in Mexico and abroad.

The company has always worked with a mix of tradition and innovation. That balance is part of what makes the brand strong. It respects the craft, but it also keeps moving. And when a company works that way on the outside, the inside has to keep up too. Payroll, Human Resources, reports, payments, and compliance may not be as pretty as a fabric collection, but they still need precision. If those processes are unstable, the whole team feels it. Artell needed a payroll process that matched the reliability and attention to detail the company already expected in the rest of the business. No chaos in the back room. No mystery numbers. No payroll drama walking in with a coffee and bad news.

What challenges were they facing with payroll?

Before Runa, payroll at Artell was not as stable as the team needed it to be. The company worked for a time with an external provider, but errors happened often, and the constant changes inside the provider’s team made everything harder. Every time someone new entered the process, there was a fresh round of explanations, delays, adjustments, and that familiar feeling of “wait, are we really sure this is correct?” Payroll should not feel like that. Especially not in a company where employees depend on clear and timely payments.

Artell also tried to manage payroll through its internal ERP system. On paper, that may have sounded like a practical option. In real life, it brought its own headaches. The system was slow, needed a lot of manual work, and required constant maintenance from the internal team. Instead of making things lighter, it added more weight. Like buying a fancy suitcase and then realizing it has square wheels. As Martha Llano explains, “we depended on tools and people that were not always reliable, and that affected the efficiency of our entire operation.” That became a real issue because payroll touches the whole company. It is not just an administrative task sitting quietly on a spreadsheet. If payroll is wrong, people notice. If it is delayed, people notice. If it creates questions every month, trust starts to wear down. And in textiles, where timing, production, commercial cycles, and internal coordination all matter, payroll could not keep being a source of tension. Artell needed something more stable. Faster. Clearer. A process the team could trust without holding its breath every time payroll came around.

In what areas has Runa helped them?

Runa made a difference quickly. For Artell, the value was not just having a platform. It was having a calmer, more organized way to manage payroll. Automation removed many repetitive tasks that used to take time and create room for mistakes. Payroll calculations, legal updates, and payments now move with more precision, and the Human Resources team can work with more confidence. That confidence matters. Nobody wants to spend payroll week feeling like one wrong click could summon a tiny office thunderstorm.

“Now we can focus on our business, knowing that payments and calculations are carried out correctly and without setbacks,” says Martha Llano. That is the real shift. The team no longer has to spend the same amount of time correcting errors, following up on inconsistencies, or solving urgent payroll issues that should not have become urgent in the first place. They can put more attention into work that supports the business, the people, and the company’s growth. Runa also gave Artell better visibility and traceability. The team can follow processes more clearly, check information more easily, and get support when questions come up. That helps the company stay aligned with legal requirements without depending so much on third parties or manual checks. In a business where stability matters, this kind of clarity changes the day to day. It makes the process feel less fragile. Less like a pile of papers waiting for one breeze to cause trouble. More like something the team can actually rely on.

Why did they choose Runa?

For Artell, choosing Runa was a strategic decision. The company was not looking for a tool that only made payroll look more modern. They needed reliability. They needed support. They needed a platform that could help professionalize the process without making it harder to manage. After years of dealing with uncertainty, the team wanted payroll to become a stable part of the operation, not a recurring problem with a calendar invite.

Runa gave them that. It helped solve operational issues, reduced errors, and gave the team more confidence in one of the most sensitive processes in the company. “Runa did not just give us tools; it gave us the confidence to operate without worries and make sure every process is done correctly,” Martha concludes. That says a lot. The value was not only technical. It was also peace of mind. Today, Runa is more than a provider for Artell. It works as a strategic partner that helps the company maintain order, precision, and operational stability. That allows the team to keep focusing on what defines the business: growing in the world of design and interior textiles with the same care and refinement that customers already expect from its products. Because when a company is built on detail, the internal operation should not be the messy thread hanging from the sleeve.